FAQ

Does GMHC offer refunds?

Due to processing costs, we do NOT offer refunds. However, if for some reason you are unable to attend we will be happy to transfer your registration to someone else or transfer your registration to the following year.  Please email info@medicalmissions.com with transfer requests. 

Will the GMHC offer continuing education?

Yes! Please go to our 2020 GMHC Continuing Education page and learn more!

Where can I submit a proposal for GMHC 2021?

Go to the Downloads tab and find the fillable pdf for submitting an abstract. The schedule and deadlines for submission are as follows:

  • August, 2020
    • First call for Breakout submissions
  • December 1, 2020
    • Reminder call for Breakout submissions
  • January 15, 2021
    • Presenters to submit breakout abstracts for review by 5 p.m. EST
    • Submissions should be sent electronically to Kacie Chase Kacie@medicalmissions.com
  • February 28, 2021
    • Submissions notified

Is there a Research Poster Session for 2020?

Due to the challenges of hosting a Poster Session virtually we have elected to postpone our Poster Session for 2020 and hope to resume Poster Presentations in 2021. We will begin accepting new abstracts for the GMHC 2021 starting Dec 1, 2020 through May 1st, 2021.  The Poster Presentation is designed to give attendees an opportunity to informally present and discuss their research with colleagues.  We will be  accepting abstracts involving research in any area of healthcare missions (including but not limited to medicine, nursing, behavioral health, public health, dentistry, OT/PT and optometry). You can find out more information and submit your abstract here.

Can I get a receipt for my registration?

Yes, you can actually access your receipt by logging in to medicalmissions.com with the account you registered with and then selecting your personal "Dashboard" from the drop down when you hover over your profile picture on the top right hand side of your screen.  You will see a heading titled "Upcoming Events You Are Attending" and from there you have access to your event ticket and receipt.

What if I can't attend all of the virtual GMHC? Will I have access to the sessions after the conference is over?

Yes!  Even if you are not able to attend all of the virtual GMHC, the content from breakout and plenary sessions will be made available to you immediately after the conference.  You will have access to these sessions indefinitely making this year's conference a huge value!

What time zone will the virtual conference follow?

The virtual GMHC 2020 schedule will follow the Eastern Standard Time (EST) zone.

How will I access the virtual event?

You will just need to log into your medicalmissoins.com account and the entire conference will be hosted on our website.  Please visit our General or Attendee Support pages for more details.

Who do I contact if I have questions regarding this year's Virtual GMHC?

If you are an attendee and have questions please first read through all of our FAQ's to ensure your question has not already been addressed. If you need further assistance please email: info@medicalmissions.com

 

If you are an exhibitor with questions, please first review our Virtual Exhibitor Page and refer to the Updates and Resources section as well as our Exhibitor Support Page. We will be constantly updating these pages with FAQ's and videos. Please check out these resources for the answers to your questions. If you need further assistance please email: exhibitors@medicalmissions.com

I keep getting GMHC Promotional Emails but I am already registered?

We apologize for any confusion this is causing.  You can double-check your registration status by logging into your account on medicalmissions.com and clicking on your profile picture in the top right corner of the page.  Scroll down and select your Personal Dashboard.  Once you are viewing your dashboard you should see a heading titled Upcoming Events You Are Attending.  As long as you see the GMHC 2020 (25th Anniversary) listed you are registered and all set for this year's conference. 

If you are having trouble accessing your account, try using the email you may have used in setting up your account and then select "Forgot Password" if you need to reset your password. You will need to be able to login to your account in order to access the Virtual Conference Platform.